KARACHI – Telenor Pakistan is celebrating 10 years of successful operations in Pakistan this year. The 10th anniversary is being celebrated as ’10 Years of Empowering Pakistan,’ in line with the company’s vision to ‘Empower Societies.’
“We strongly believe that our business is linked with positive socio-economic impact and in our 10 year journey, we have been at the forefront of disseminating benefits of Information and Communication Technology in the form of GSM advancement, financial inclusion and bringing internet for all in Pakistan,” said Michael Foley, Chief Executive Officer, Telenor Pakistan.
Customers are regarded as the most important aspect of Telenor Pakistan’s success. “Best interests of our customers are at the core of everything we do. Our success has been possible due to the trust our valued customers has put in us for 10 years,” said Foley. To pay homage to their loyalty, Telenor Pakistan invited some of the longest staying customers to Sales and Service Centers in various cities across country and made them a part of the 10th anniversary celebrations. The digital Customer Connect was also organized at Telenor Pakistan headquarters, where CEO Michael Foley and Deputy CEO IrfanWahab Khan reached out to esteemed customers through phone calls and social media for their feedback on the service.
Over the past decade, Telenor Pakistan has introduced many innovative products and services for the first time in the market that have not only become game changers in the local telecom industry but have also helped empower the customers with access to information, real time functioning and freedom of choice. Some of these include Easypaisa, Easyload, MobileTV, Insurance, and early warning system via SMS in case of potential natural calamities, to name a few.
“Innovation is embedded in our organizational culture, where employees are encouraged to come up with new ideas, disagree with logical arguments and experiment to make more possible,” said Michael Foley commenting on one of the competitive advantages of the company.
Telenor Pakistan is the local subsidiary and 100% owned by Telenor Group, one of the world largest telecom companies based in Norway and operations in 13 markets across Europe and Asia. Telenor Pakistan started commercial operations in March 2005 and has invested in excess of USD 2.3 Billion in Pakistan so far, over the course of its operations. It started off as the fifth operator in Pakistan’s telecom industry and has worked its way up to become the second largest operator in terms of subscribers, the largest 3G network in Pakistan and the largest Mobile Financial Services, Easypaisa, in the country through its joint venture with Tameer Microfinance Bank.
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