ISLAMABAD – Amid bombardment of users complaint over broadband and Evo devices, Pakistan Telecommunications Company Limited (PTCL) has been awarded ‘Customer Service Appreciation’ award for best customer services in the telecom sector at “Service Punch -2014” conference.
The awards ceremony, presented by Active8, in collaboration with Rozee.pk and Pakistan Human Capital Forum, brought together a large number of CEO’s, business heads, delegates and guests belonging to customer services and other industries.
Pakistan’s leading ICT service provider, PTCL received service appreciation award as a recognition to the company’s track record of innovation and the pioneering role played in harnessing technology for providing better services to customers.
The survey is the result of a comprehensive independent assessment conducted by Active8, which included 5000 respondents from a cross section of the society. The awards highlight, acknowledge and celebrate outstanding achievements and aim at developing a culture of excellence in customer care.
PTCL has been making relentless efforts to exceed customer expectations and shall continue to provide superior customer services while delivering quality and innovation.